Contact Us

Whether you have a question about your order, need support with a return, or simply want to share feedback — our team at Classico Wear is here to help.

Contact Information

Email	info@classicowear.com
Telephone	+44 20 80891072
Registered Office	27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Customer Service Hours

Monday – Friday 09:00 – 19:00 (GMT)

Saturday & Sunday Closed

We aim to respond to all enquiries within 24 hours on business days.

What Can We Help With?

Questions about your order status or delivery

Support with returns, exchanges, or refunds

Sizing advice or product questions

Payment or billing enquiries

Feedback, suggestions, or anything else on your mind

Before You Get in Touch

You may find an instant answer in our resources below:

Frequently Asked Questions — answers to our most common queries→ Track Your Order — check your delivery status in real time→ Return & Refund Policy — full details on how to return an item→ Shipping Policy — delivery timeframes and carrier information→

Need help?

Frequently Asked Questions

Where do you deliver, and how much does it cost?

We deliver to customers across the United Kingdom. Shipping is free on all orders — no minimum spend required. Orders are typically delivered within 6–10 business days from the date of purchase.

What if something doesn't fit?

Not a problem. You have 30 days from the date of delivery to return any item, as long as it's unworn, unwashed, and still has its tags attached. Once we receive and inspect your return, your refund will be processed within 7 business days back to your original payment method. Full details are in our Return Policy.

How do I get in touch?

You can email us at info@classicowear.com or call us on +44 20 80891072. Our team is available Monday to Friday, 09:00 – 19:00 (GMT), and we aim to reply to all emails within 24 hours on business days.